FAQ
What use are your products intended for?
All products are supplied strictly for research and laboratory use only. They are not intended for human or veterinary use, consumption, or clinical application.
Why are peptides kept in powder form?
Because they’re more stable in dry form. Once mixed with liquid, they begin to degrade faster.
What does reconstituting mean?
It means adding liquid (usually bacteriostatic water) to a peptide powder so it can be used.
What is bacteriostatic water?
Sterile water containing a small amount of benzyl alcohol, which helps prevent bacterial growth after mixing.
How do I store peptides?
For both Lyophilized (dry) and Reconstituted peptides (mixed with bacteriostatic water) we recommend storing in a refrigerator at between 2-8°C.
Which payment methods do you accept?
We currently accept payment via Fena. Paying with Fena is quick, secure, and straightforward. Simply select Pay by Bank at checkout, choose your bank, and authorise the payment through your bank’s secure app or online banking. Your payment is protected by your bank’s own security measures, including encryption and authentication, so there’s no need to enter your card details. Once approved, your payment is confirmed instantly, allowing us to begin processing your order without delay.
What are your shipping options?
For UK orders we ship via Royal Mail Tracked 24.
How can I contact you?
You can reach us anytime via our contact page. We aim to respond quickly – usually within one business day.
Can’t find the answer you’re looking for? Visit our Contact page and get in touch with our customer support team. We’re here to help and will respond to your enquiry as quickly as possible.