At Precision Peptides, we are committed to delivering high-quality research compounds quickly, securely, and in optimal condition. This Shipping Policy outlines how orders are processed, dispatched, and delivered.
Order Processing
- Orders are typically processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Orders may be subject to verification for security and compliance purposes.
UK Shipping
We offer reliable UK-wide delivery using Royal Mail
- Royal Mail Tracked 24
- Tracking: Provided on all orders upon dispatch
Orders placed before a specified cut-off time may qualify for same-day dispatch, subject to stock availability.
International Shipping
If you require international shipping please contact us at sales@precision-peptides.co.uk and we can provide a shipping quote for your order.
Packaging & Product Integrity
To maintain product quality and stability:
- All items are shipped in secure, tamper-evident packaging
- Temperature-conscious methods are used where required
- Packaging is discreet and compliant with research-use regulations
Tracking & Delivery Confirmation
- A tracking number will be provided once your order has been dispatched.
- Customers can monitor delivery progress via the courier’s tracking system.
Delays, Lost or Damaged Orders
While we aim to meet all delivery timeframes, delays may occur due to external factors such as courier disruptions, weather conditions, customs processing, or periods of high demand. Orders sent via Royal Mail Tracked 24 are subject to Royal Mail’s next working day delivery aim. However, this is not a guaranteed next-day service, and delivery times may occasionally take longer.
If your order is delayed, please allow sufficient time for the carrier to complete delivery before contacting us. In line with Royal Mail guidance, items sent using Royal Mail Tracked services will not be considered lost until 7 working days after the expected delivery date have passed.
In the case of lost or damaged items, we will investigate the matter with the carrier and may offer a replacement or refund where appropriate.
We are not responsible for: Incorrect shipping details provided by the customer Delays caused by customs, adverse weather conditions, or external carriers Delivery delays that fall within the carrier’s published delivery aims and investigation timeframes
Delivery Restrictions
- We do not ship to PO boxes or locations where delivery conditions may compromise product integrity.
- Certain regions may be restricted due to legal or regulatory requirements.
Research Use Only (RUO) Disclaimer
All products supplied by Precision Peptides are intended strictly for laboratory and research purposes only and are not for human or veterinary consumption.By placing an order, you confirm that you understand and agree to this condition.
Contact & Support
For any shipping-related queries, tracking assistance, or delivery issues, please contact our support team.
We aim to respond to all enquiries within 24–48 hours (UK business days).